Why Cant I Update My Payment Information. Change or remove your information. In the Account Settings section go to Purchase History and scroll through the list to find any item with an outstanding balance this is what must be paid before you can change your payment information.
Scroll up or down and select Settings. If you cant edit your payment information. Update your payment information as detailed below to stop the Verification Required error message on the iPhone or iPad.
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Try updating to the latest version of iOS or iPadOS or macOS. Replace a payment method. Card issuers update payment information to prevent services with recurring payments like Apple Music subscriptions from pausing when a new credit card is issued. Update your credit card info.